Privacy notice

Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is EnergyLabelEU.

For any question about data protection, write to [email protected].

Overview

• We use Google Analytics 4 to count visits and see which pages are used. It sets cookies (_ga and _ga_ followed by an ID) in your browser.
• We show no advertising and use no social media plug-ins.
• Apart from the Google Analytics script, pages load no content from third parties: styles, fonts and charts are served from our own server.
• Your country, tariff and usage settings stay in your browser and are never sent to us.
• We do not sell personal data or pass it on for advertising.

Google Analytics

We use Google Analytics 4, a web analytics service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”). When you open a page, your browser loads the Google tag from Google’s servers and sends Google data about your visit: the address and title of the page, the referring page, the time, your approximate location (derived from your IP address, which Google does not log or store in Google Analytics 4), your browser, device type, screen size and language, and a random identifier kept in the cookies _ga and _ga_ followed by an ID.

We use the results only to see which pages and categories are visited and how, so that we can improve the content. We do not combine them with other data about you and cannot identify you from them.

Google processes the data on our behalf under its data processing terms. Google may transfer data to the United States and other countries, on the basis of the EU–US Data Privacy Framework or the EU standard contractual clauses.

The legal basis is Article 6(1)(f) GDPR: our legitimate interest in understanding how the website is used and improving it. You can object at any time, with effect for the future: install Google’s opt-out browser add-on (tools.google.com/dlpage/gaoptout), block the cookies and the tag in your browser or with a content blocker, or write to [email protected].

Server logs

Our web server keeps no access logs. It does not record your IP address, the pages you open, your search terms or your browser.

To send you a page at all, the server has to receive your IP address for the duration of the connection; this is technically unavoidable and the address is not stored afterwards. The legal basis is Article 6(1)(f) GDPR: our legitimate interest in delivering the website.

The server writes only messages about its own faults (for example, a failed database connection). These messages contain no data about visitors.

Settings stored in your browser

If you choose a country, enter your own electricity tariff or change the usage for a category, the site saves your choice in your browser’s local storage, so that the next page opens with the same settings. The entries are named el.country, el.tariff and el.usage followed by the category, for example el.usage.dishwashers. Nothing is stored until you change one of these settings yourself.

The values are read only by the page in your browser to recalculate costs there. They are not sent to our server, and we cannot see them. You can delete them at any time by clearing the site data for this website in your browser settings. Storing them is strictly necessary to provide the function you requested, so no consent is required for it (Article 5(3) of the ePrivacy Directive).

E-mail

If you write to us, we process your e-mail address, your name if you give it, and the content of your message, only in order to answer you and, where you report a data error, to check it. The legal basis is Article 6(1)(f) GDPR, our legitimate interest in answering enquiries. We delete your messages once they are no longer needed for this purpose, unless a legal obligation requires us to keep them for longer. We do not use your address for newsletters or advertising.

Hosting and recipients

The site runs on a server rented from OVH (OVH SAS, Roubaix, France) in a data centre in the European Union. OVH processes the server data on our behalf as a processor under a data processing agreement in accordance with Article 28 GDPR. Apart from the data Google receives through Google Analytics (see above), we do not transfer personal data to countries outside the EU or the European Economic Area.

We do not sell personal data and, apart from Google Analytics, do not pass it to third parties, unless we are legally obliged to, for example on the order of a court or authority.

Product pages link to the official EPREL record of each model, and some pages link to other sources such as Eurostat. When you follow such a link, you leave our site, and the privacy policy of that site applies.

The product data on this site contains no personal data: before we store EPREL records, we remove supplier contact details and, where the supplier is a natural person, their name.

Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you (Article 15);
• have incorrect data rectified (Article 16);
• have your data erased (Article 17);
• have processing restricted (Article 18);
• object at any time, on grounds relating to your particular situation, to processing based on our legitimate interests (Article 21);
• lodge a complaint with a data protection supervisory authority, in particular in the EU member state where you live, work or where the alleged infringement took place (Article 77).

To exercise your rights, write to [email protected]. Because we keep no visitor logs and cannot identify visitors from the usage statistics, the only personal data we can look up about you are e-mails you sent us. Data that Google Analytics holds can be accessed through Google.

You are not obliged to provide personal data. Pages can only be delivered over a connection, which requires your IP address for its duration. We do not use automated decision-making or profiling.

Changes to this notice

We will update this notice if the site changes, for example if we add further third-party services. The date of the current version is shown at the top of this page.